Questions

Questions

You have questions, we have answers. If you’re
still not completely sure about our process
send us an email at info@dentallab-direct.com
or give us a call at 888-591-2220

Will taking my teeth impressions be Difficult?

Your teeth impressions are the foundation for your appliance either fitting your mouth perfectly or not fitting at all, so please read the step-by-step procedure manual carefully and check out our instructional video. Just follow the simple step- by- step instructions and your impressions will turn out great. The whole process should not take more than 15 minutes. Remember, were here for you every step of the way so get in touch with us if you have any questions. If your not sure your impression turned out OK, you can always snap a picture of it and email the photo of your impression to info@dentallab-direct.com

How does Dental Lab Direct charge so much less than the dentist?

First off, yes, you will be receiving the same exact dental appliances as your dentist would provide you! We have been working exclusively with dental professionals for over 20 years and are now open to the public. It’s very expensive for a dentist  to run a dental office, and that costly overhead gets passed onto you. At Dental Lab Direct we are able to provide you  with dentist quality dental appliances without the costly markup because our overhead costs are so much lower.

What’s the difference between Dental Lab Direct appliances and the one’s I can purchase from the drug store/pharmacy?

Over-the-counter and boil-and- bite products can be purchased for a lower price than Dental Lab Direct, that’s because their products are mass-produced and do not provide you with a custom fit specifically designed to your mouth. Using a cheap over-the-counter product will never fit as well or last as long, and can sometimes cause more problems than solutions.

What Does custom-made exactly mean?

At Dental Lab Direct every dental appliance is made to order. Once we receive your impressions they are poured in dental stone and the making of your custom dental appliance has begun! Just like your fingerprints, no two mouths are alike and that’s why no two appliances we design will ever be the same. With years of knowledge and fine craftsmanship behind us, Dental Lab Direct makes a promise to their customers that they will not find a better value.

Can someone help me to choose the right dental appliance?

We understand everyone has different needs, and that’s why at Dental Lab Direct there is always a knowledgeable technician on staff  to assist you. We listen to our customers and will help assist you with the best solution that will  fit your lifestyle and budget.

What if my appliance becomes uncomfortable?

A few things you can do to combat discomfort is, first and foremost, speak with your dentist, they might need to make a slight adjustment for a minimal charge, but there are a few alternatives you can do in the meantime.

– Eat soft foods

– Remove appliance when sleeping

– Clean daily

– Use denture adhesives to help the fit

– Use an over-the-counter denture relief cream or gel

What happens if my appliance doesn’t fit well?

While it is very rare, if this does happen just let us know and we provide 1 complimentary adjustment or impression kit at no charge. If you are still unhappy, we offer a 60-day money-back guarantee.

How soon can I expect my appliance and what is the shipping policy?

Expect your appliance to be delivered in 3 weeks or less from the time you sent out your impression kit. FREE 3 way shipping using USPS Priority is used to deliver your items right to your door. USPS Express is also offered for an additional fee. Shipments include a tracking number, so you can monitor its progress.

How do I care and clean for my appliance?

Daily cleaning and caring for your appliance will help extend its life and functionality.

– Immediately rinse with warm water (not hot) and a mild soap after wearing as soon as possible to remove debris and loosen any plaque buildup. Use a soft bristle toothbrush to lightly scrub appliance. Do not use toothpaste or any other abrasives, as it may scratch your appliance.

– Always thoroughly dry your appliance. Do not store a wet appliance in a closed container. Store you appliance in the plastic container you received when not being used.

Restrictions and warnings

Do not use: if you can wiggle your teeth; if you have any current tooth pain; if you have any oral sores, gum disease, or bleeding gums.

Ask your dentist before use: if you have any loose fillings, loose caps, or cavities without fillings; if you have clicking in your jaw, jaw pain, tooth pain, facial pain, or have a difficult time chewing; and/or if you have serious breathing, respiratory or other health issues.

Stop use Immediately: if you develop sores, gum irritation or bleeding; if the product disrupts your breathing, causes any pain or discomfort, or gagging; if the product changes the way you bite lasting more than 10 minutes after the appliance has been removed.

These statements have not been evaluated by the Food and Drug Administration. These appliances are not intended to diagnose, treat, or prevent any disease.

We’ve got you covered

Whether you’re looking to protect your teeth, add on a few, or enhance your existing smile, Dental Lab Direct is here to help improve your life without having to break the bank.

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