Shipping Policy

Shipping Policy

Fast and reliable nationwide delivery with USPS is used.

At Dental Lab Direct we process and dispatch all orders within 1 business day. Order dispatching is not handled during the weekend hours. Delivery time depends on your chosen service, but usually within a few days. A tracking number will be provided to the customers specified email. Transit during the holiday season might cause delivery delays. Delivery times are not guaranteed so our apologies in advance for any inconvenience.

Dental Lab Direct pays for all (3) three shipments using USPS First Class delivery unless an upgrade is requested at checkout or an order is under $75. Included with your impression kit will be 1 pre-paid shipping label. Once finished taking your impressions, place the label onto the DLD box and drop your kit off at your local mailbox or post office.

Your custom appliance will be returned finished with USPS approximately 3 weeks from the time you sent out your impression kit. Orders cannot be canceled due to a delay in shipping.